The essentials
Questions, cracked open.
Everything you need to feel confident before your first FruitPicks coconut pack arrives.
What kind of coconuts are these?
For launch, every FruitPicks case contains whole young green drinking coconuts—not bottled coconut water, brown mature coconuts, shaved coconuts, or pre-opened coconuts.
Which pack sizes can I order?
Choose 3, 6, or 10 whole young green drinking coconuts. The 10-pack has the lowest per-coconut price, while the 3- and 6-packs offer smaller ways to order the same product.
Where do you ship?
Eligibility depends on the delivery address, selected pack, and current fulfillment coverage. For eligible orders, secure Shopify checkout shows a shipping option and final shipping cost before payment. Alaska, Hawaii, P.O. boxes, territories, international destinations, and unvalidated lanes are not in the initial standard program.
Where are orders packed?
Approved orders are packed and prepared for carrier handoff through our independent South Florida fulfillment partner.
How much does shipping cost?
Shipping depends on the selected 3-, 6-, or 10-coconut pack, delivery address, and eligible UPS service. Secure Shopify checkout shows the eligible shipping option and final shipping cost before payment.
When will my order be handed to UPS?
Sunday is used for preparation, quality control, packing, and label preparation only. Standard approved orders are tendered to UPS on Monday or Tuesday morning. Carrier timing can change after tender, so tracking is sent after UPS accepts and scans the package.
How should I store my coconuts?
Open the shipping box promptly, inspect the coconuts, and follow the product-specific storage guide included with your order. Refrigerate any opened coconut and enjoy it promptly.
Why might my coconuts look different from the photos?
Coconuts are agricultural products, so natural differences in size, shape, and color are normal. Product photos represent the overall item, not the exact coconuts you will receive.
What if my order arrives damaged?
Photograph the outside of the package and any affected coconuts as soon as possible, then use the support channel included with your order. Read the current quality concern guidance before ordering.
Can I order for an event or business?
Yes. Multiple cases can be a fit for events, hospitality, fitness studios, cafés, and offices. Business orders will be quoted separately once delivery and capacity have been confirmed.
Need a hand?
Visit support or review our shipping & delivery information.
